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Contact01 / 07 — OPEN LINE

Every broker says we're here for you.Time us.

The fastest way to judge a broker is to ask it a hard question before you deposit. This page exists for exactly that. A person — not a bot — replies within one trading session, usually much faster.

Skip to the form

Current UTC time and trading-session state ––:–– UTC

02 · The patch bay

Pick your channel.

Same desk either way. No phone tree, no bot maze — every door on this page ends at a person.

The console

Four fields, straight to the desk. The reply lands in your inbox.

Within one trading session

Go to the console

Email

For anything with detail — write it your way, attach what matters.

Within one trading session

support@northcrestgroup.com

DESK

Other lines

Media

Press and commentary requests.

media@northcrestgroup.com

Careers

We hire people who read the fine print.

careers@northcrestgroup.com

DESK

Already trading with us? Write from the email on your account — it routes you to the front of the queue.

03 · The relay

The life of a message.

What happens between Send and the reply — shown before you trust it with a question.

A REHEARSAL — THE ROUTE IS REAL. THE MESSAGE WILL BE YOURS.

COMPOSE
Your question
Four fields. No account required, no callback bait — we ask for exactly what a reply needs.
SEAL
Sealed in transit
TLS on the wire, rate-limited at the door. Transport security, stated plainly — not oversold.
DESK
The desk
Your message lands in the support queue — not a marketing list, not a lead scorer.
HUMAN
A person reads it
No bot drafts the answer. You get a reply to the question you asked — not the one that's easiest.
REPLY
On the clock
Within one trading session of your timestamp. Usually much faster — and you'll hold the reference to chase us.

01 · COMPOSE
Your question
Four fields. No account required, no callback bait — we ask for exactly what a reply needs.
02 · SEAL
Sealed in transit
TLS on the wire, rate-limited at the door. Transport security, stated plainly — not oversold.
03 · DESK
The desk
Your message lands in the support queue — not a marketing list, not a lead scorer.
04 · HUMAN
A person reads it
No bot drafts the answer. You get a reply to the question you asked — not the one that's easiest.
05 · REPLY
On the clock
Within one trading session of your timestamp. Usually much faster — and you'll hold the reference to chase us.

04 · The console

Tell us what you need.

We'll answer the question, not pitch the account.

05 · The answer key

Asked before anyone deposits.

The questions that decide it — answered the way we'd want them answered.

06 · Run the checks

Don't take our word for any of this.

Four checks. All public. None require our permission.

The entity

The legal name behind the platform. Match it on every document we send you.

North Crest Capital Holdings Ltd

North Crest Group is a trading name used by the affiliated entities listed below. The website is owned and operated by North Crest Capital Holdings Ltd. Each operating entity is independently authorised by its local regulator and provides services in accordance with the rules of its jurisdiction.

The licence

Cross-check the number on the regulator's public register — the record is theirs, not ours.

North Crest Securities (Pty) LtdFSCAFSP 53197
North Crest Capital Markets LtdCySEC412/22
North Crest International LtdFSCGB22200851
North Crest Global LtdMISAT2023123

Open the register

Registered office

Labeled what it is — the registered office.

Suite 4, Maeva Plaza, Pope Hennessy Street, Port Louis 11328, Mauritius.

If we get it wrong

A written complaints procedure with deadlines, and the regulator's escalation route printed beside it. We expect to be held to it.

How complaints work

Open the register

07 · Still deciding?

Still deciding? Good.

Deciding slowly is the right way to choose a broker. The demo answers faster than we can — live pricing, no deposit, no sales call.

Open the demo

Message the desk

THE REPLY IS THE PRODUCT. TIME IT.

Every broker says we're here for you.Time us.

Pick your channel.Pick your channel.

The life of a message.The life of a message.

Your question

Sealed in transit

The desk

A person reads it

On the clock

Your question

Sealed in transit

The desk

A person reads it

On the clock

Tell us what you need.Tell us what you need.

Asked before anyone deposits.Asked before anyone deposits.

How fast do withdrawals actually leave?

What does it cost to fund or withdraw?

Who actually holds my money?

Can I test the platform before depositing?

How fast do you actually reply?

Can I write in my own language?

Don't take our word for any of this.Don't take our word for any of this.

The entity

The licence

Registered office

If we get it wrong

Still deciding? Good.Still deciding? Good.

Pick your channel.Pick your channel.

The life of a message.The life of a message.

Your question

Sealed in transit

The desk

A person reads it

On the clock

Your question

Sealed in transit

The desk

A person reads it

On the clock

Tell us what you need.Tell us what you need.

Asked before anyone deposits.Asked before anyone deposits.

How fast do withdrawals actually leave?

What does it cost to fund or withdraw?

Who actually holds my money?

Can I test the platform before depositing?

How fast do you actually reply?

Can I write in my own language?

Don't take our word for any of this.Don't take our word for any of this.

The entity

The licence

Registered office

If we get it wrong

Still deciding? Good.Still deciding? Good.

Pick your channel.

The life of a message.

Tell us what you need.

Asked before anyone deposits.

Don't take our word for any of this.

Still deciding? Good.

Pick your channel.

The life of a message.

Tell us what you need.

Asked before anyone deposits.

Don't take our word for any of this.

Still deciding? Good.