The console
Four fields, straight to the desk. The reply lands in your inbox.
Within one trading session
Go to the consoleDecorative carrier wave waking from a flatline as the line opens.
The fastest way to judge a broker is to ask it a hard question before you deposit. This page exists for exactly that. A person, not a bot, replies within one trading session, usually much faster.
Current UTC time and trading-session state ––:–– UTC
Enter the access code you received from your account manager to continue.
No code yet? Write to support@northstonecapital.net and we'll send you one.
02 · The patch bay
Same desk either way. No phone tree, no bot maze: every door on this page ends at a person.
Diagram: every contact channel plugs into one shared line that ends at the support desk.
Four fields, straight to the desk. The reply lands in your inbox.
Within one trading session
Go to the consoleFor anything with detail. Write it your way, attach what matters.
Within one trading session
While a session is open. If nobody's there, the widget says so. We don't fake a green dot.
Session hours
Other lines
Already trading with us? Write from the email on your account. It routes you to the front of the queue.
03 · The relay
What happens between Send and the reply, shown before you trust it with a question.
A REHEARSAL. THE ROUTE IS REAL. THE MESSAGE WILL BE YOURS.
Animated rehearsal of a message traveling five stations: compose, seal, desk, human, reply.
COMPOSE
Four fields. No account required, no callback bait. We ask for exactly what a reply needs.
SEAL
TLS on the wire, rate-limited at the door. Transport security, stated plainly, not oversold.
DESK
Your message lands in the support queue, not a marketing list or a lead scorer.
HUMAN
No bot drafts the answer. You get a reply to the question you asked, not the one that's easiest.
REPLY
Within one trading session of your timestamp. Usually much faster, and you hold the reference to chase us.
01 · COMPOSE
Four fields. No account required, no callback bait. We ask for exactly what a reply needs.
02 · SEAL
TLS on the wire, rate-limited at the door. Transport security, stated plainly, not oversold.
03 · DESK
Your message lands in the support queue, not a marketing list or a lead scorer.
04 · HUMAN
No bot drafts the answer. You get a reply to the question you asked, not the one that's easiest.
05 · REPLY
Within one trading session of your timestamp. Usually much faster, and you hold the reference to chase us.
04 · The console
We'll answer the question, not pitch the account.
05 · The answer key
The questions that decide it, answered the way we'd want them answered.
06 · Run the checks
Four checks, all public. None of them need our permission.
Verification panel: entity, licence, registered office, and complaints route, each with a public check.
The legal name behind the platform. Match it on every document we send you.
LL CAPITAL & PARTNERS LIMITED trades as North Stone Capital and was registered in Malta on 13-01-2009 (MBR Registration Code C 46015). Authorised Person ID: LLCP. LEI Code: 5493008QRPTO9QVP0C32. Registered address: TAGLIAFERRO BUSINESS CENTRE, LEVEL 6 Gaiety Lane SLIEMA Malta SLM 1551. The company is regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services. This website is intended for Retail Clients, Professional Clients and Eligible Counterparties. The services described on this website are not directed at residents of jurisdictions where their distribution or use would be contrary to local law or regulation, including but not limited to the United States, Canada, Japan, Belgium, Iran, North Korea, Syria, Cuba, and any jurisdiction subject to applicable international sanctions.
Search the MFSA register using the legal name or Authorised Person ID LLCP. C 46015 is the MBR company registration code.
Labeled what it is: the registered office.
A written complaints procedure with deadlines, and the regulator's escalation route printed beside it. We expect to be held to it.
Gold escalation thread: complaint to us, in writing, then to the regulator.
07 · Still deciding?
Deciding slowly is the right way to choose a broker. The smallest live account answers faster than we can: live pricing, the minimum in, no sales call, withdraw it when you're done.
THE REPLY IS THE PRODUCT. TIME IT.
The carrier wave from the top of the page, still running; the line stays open.